Terms & Conditions

Introduction

These Terms and Conditions govern your use of our website and services provided by venarilothiqu Financial Planning. By accessing our website or using our services, you agree to be bound by these terms.

Please read these terms carefully before using our services, as they contain important information about your rights and obligations.

Definitions

In these Terms and Conditions, the following definitions apply:

  • "We", "Us", "Our": Refers to venarilothiqu Financial Planning, a financial consultation service provider
  • "You", "Your", "User": Refers to any individual or entity accessing or using our website and services
  • "Services": Refers to all consultation services, website functionality, and related offerings provided by us
  • "Website": Refers to venarilothiqu.com and all associated pages and functionality

Service Usage Rules

Your use of our website and services is subject to the following rules and restrictions:

Permitted Uses

  • Accessing information about our financial consultation services
  • Booking and participating in legitimate consultation sessions
  • Communicating with us about our services and your account

Prohibited Uses

  • Using our services for any unlawful purpose or in violation of applicable regulations
  • Attempting to gain unauthorised access to our systems or other users' information
  • Submitting false, misleading, or fraudulent information
  • Using our services to harass, abuse, or harm others

Your Responsibilities

As a user of our services, you are responsible for:

  • Providing accurate and complete information during consultations
  • Maintaining the confidentiality of your account information
  • Using our services in accordance with these terms and applicable laws
  • Notifying us promptly of any unauthorised use of your account

Intellectual Property Rights

All content on our website, including text, graphics, logos, images, and software, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, or reproduce any content without our express written permission.

Payment Terms

The following terms apply to all payments for our services:

  • Payment Methods: We accept major credit cards, debit cards, and bank transfers as specified during the booking process
  • Billing Cycle: Subscription services are billed monthly in advance on the anniversary of your subscription start date
  • Refund Policy: Refunds are considered on a case-by-case basis within 14 days of payment, subject to our discretionary evaluation
  • Cancellation Policy: You may cancel your subscription at any time with 30 days' written notice, with access continuing until the end of your current billing period

Limitation of Liability

To the maximum extent permitted by law, our liability to you for any damages arising from your use of our services shall be limited to the amount you have paid us in the 12 months preceding the claim.

In no event shall our total liability exceed £1,000 per incident or series of related incidents.

Service Disclaimers

Our services are provided "as is" and we make no warranties or representations about their suitability for your specific circumstances:

  • We do not guarantee specific financial outcomes or results
  • Our guidance is based on information you provide and general principles
  • Individual circumstances vary and results cannot be assured

Dispute Resolution

We are committed to resolving any disputes fairly and efficiently:

Arbitration Process

Any disputes that cannot be resolved through direct negotiation may be subject to binding arbitration under the rules of the Chartered Institute of Arbitrators.

Arbitration proceedings shall be conducted in English and take place in London, England.

EU Online Dispute Resolution

For eligible disputes, EU consumers may access the European Commission's Online Dispute Resolution platform:

ODR Platform: European Commission ODR Platform

Termination

Either party may terminate the service relationship under the following circumstances:

  • Termination by You: You may terminate your account at any time by providing 30 days' written notice
  • Termination by Us: We may terminate your access for breach of these terms or other reasonable business reasons with appropriate notice
  • Effect of Termination: Upon termination, your access to services will cease, but certain provisions of these terms will survive termination

Governing Law

All matters relating to this website and our services are governed by English law, including but not limited to the Financial Services and Markets Act 2000 and related regulations.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Entire Agreement

These terms, together with our Privacy Policy and any other referenced policies, constitute the entire agreement between you and us regarding your use of our services.

Changes to Terms

We may update these terms from time to time to reflect changes in our services, legal requirements, or business practices.

We will notify you of material changes by posting the updated terms on our website with a new effective date.

Contact Information

If you have questions about these Terms and Conditions, please contact us at contact@venarilothiqu.com, call +44 764-483-916, or write to us at our registered address.

Legal Entity: venarilothiqu Financial Planning Ltd

Email: contact@venarilothiqu.com

Phone: +44 764-483-916

Address: 42 Regent Street, London W1B 2QD

August 16, 2025

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